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The Product
Provide your visitors with 24/7 help desk support. Solo-Q will not only allow you to have fully categorized, searchable knowledge base, but will also help you to establish effective communications between you and your site visitors.
Benefits
• Reduce customer support by giving your customers access to their common questions in an easy and fast manner.
• Increase customer server by having a 24/7 help desk.
• Simple to use and very user-friendly system that will encourage your
visitors to learn more about your products/services.
General Features
• Self setup instructions
• Unlimited number of Questions and Categories
• Complete control of Q&A Database from administrative panel.
• Advanced Question/Answer modify capabilities.
• Easy to use powerful web-based administrative center.
• Full customization. Easy-to-use header / footer features will help quickly incorporate your existing site-look into Q&A Database.
• Multiple pre-designed styles. Select a colour scheme and layout you like with one click from administrative area.
• Comprehensive search capabilities.
Requirements
• PHP (4.1 or above preferred.)
• MySQL (3.23 or above preferred.)
• Internet Explorer 5+ with Windows Operating System.
Support
• Online Support Centre to submit support requests available 24/7.
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